Effective Date: September 5, 2026

DNA Global Travel USA LLC respects your privacy and is committed to protecting the personal information you provide when using our website and travel services.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared with third parties.

1. Information We Collect

When you use our website or services, we may collect information necessary to process and manage your travel bookings, including:

• First and last name
• Email address
• Phone number
• Billing address
• Country, state, city, and ZIP/postal code
• Traveler and passenger information
• Travel dates, destinations, and itinerary details
• Flight, hotel, tour, and other booking information
• Transaction and payment-related information
• Communications and inquiries submitted to us
• Technical information related to your use of our website

Depending on the travel service requested, additional information may be required by airlines, hotels, tour operators, government authorities, or other travel service providers.

2. How We Use Your Information

We may use your personal information to:

• Process and manage travel bookings
• Arrange flights, hotels, tours, and other travel services
• Process payments and refunds
• Send booking confirmations and travel-related information
• Communicate with you regarding your booking
• Provide customer support
• Verify transactions and help prevent fraud
• Maintain business and transaction records
• Improve our website and services
• Comply with applicable legal and regulatory requirements

We use personal information only for legitimate business purposes related to providing and supporting our services.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information when necessary to provide the services you request, including with:

• Airlines
• Hotels and accommodation providers
• Tour operators
• Travel suppliers and partners
• Booking and reservation platforms
• Payment processors and financial service providers
• Technology providers supporting our website and operations
• Government, regulatory, or law enforcement authorities where required by law

We only share information that is reasonably necessary for the relevant service or business purpose.

Third-party providers may process your information according to their own privacy policies and legal obligations.

4. Payment Information

Payments are processed through third-party payment service providers.

DNA Global Travel USA does not require customers to provide payment card information directly to us outside of our authorized payment process.

Payment information submitted during checkout is handled by the applicable payment provider in accordance with its security, privacy, and payment processing requirements.

We may retain transaction-related information such as the payment status, transaction reference, amount, and other information necessary to manage your order, refunds, accounting, fraud prevention, and customer support.

5. Data Security

We use reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or data storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide and manage our services
• Maintain booking and transaction records
• Provide customer support
• Process refunds
• Prevent and investigate fraud
• Resolve disputes
• Meet accounting, tax, legal, and regulatory obligations

Information may be deleted or anonymized when it is no longer reasonably necessary for these purposes, subject to applicable legal requirements.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, maintain security, understand how our website is used, and improve website performance and user experience.

Your browser may allow you to block or delete certain cookies. Disabling some cookies may affect the functionality of the website.

8. Third-Party Websites and Services

Our website and services may contain links to or integrate with third-party websites, booking platforms, payment providers, airlines, hotels, and other services.

DNA Global Travel USA is not responsible for the privacy practices of independent third parties.

We encourage customers to review the privacy policies of third-party services they use in connection with their travel arrangements.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain information about how your personal information is used or shared

Certain information may need to be retained where required for legal, accounting, fraud prevention, transaction recordkeeping, or other legitimate business purposes.

To submit a privacy-related request, please contact us using the information below.

10. Children's Privacy

Our services are not directed to children for independent use.

Travel bookings may include information about minors when provided by a parent, legal guardian, or another person authorized to arrange travel on their behalf.

We use such information only as reasonably necessary to provide the requested travel services and comply with applicable requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

Any updated version will be posted on our website with a revised Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a request regarding your personal information, please contact us:

DNA Global Travel USA LLC

Phone: +1 (281) 599-3333

Email: info@dnaglobaltravelusa.com